Privacy Policy

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Last updated: 20 May 2026

Syba Digital respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect personal information when you:

  • Place an order (e.g., name, email address, billing details, subscription information)
  • Fill out contact or intake forms (e.g., business name, niche, preferences)
  • Interact with our website (via cookies and analytics tools)
  • Subscribe to recurring services or create an account

Information we collect may include:

  • Contact details (name, email address, phone number)
  • Business details (business name, niche, website URL)
  • Project-related files, content, and preferences
  • Payment and billing information
  • Subscription and renewal information
  • Technical data (IP address, browser type, time zone, device information)

2. How We Use Your Information

We use your personal data to:

  • Process and deliver purchased services
  • Manage recurring subscriptions and billing cycles
  • Process annual and monthly subscription renewals
  • Communicate with you regarding your project or account
  • Onboard you into our project management systems (such as Basecamp)
  • Provide customer support and ongoing services
  • Improve our services, templates, website performance, and user experience
  • Send important service-related notices, invoices, renewal reminders, or updates

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-Party Services

We use trusted third-party platforms to operate our business and deliver services, including but not limited to:

  • WooCommerce (checkout and order management)
  • WooCommerce Subscriptions (subscription and recurring billing management)
  • Stripe (payment processing)
  • Basecamp (project management and collaboration)
  • Google Analytics (website analytics)
  • Cloudways (website hosting and infrastructure)

These providers process personal data only as necessary to perform their services and according to their own privacy policies and data protection practices.

4. Cookies and Analytics

Our website uses cookies and similar tracking technologies to:

  • Analyze website usage and performance
  • Understand user behavior and improve our services
  • Track checkout activity and conversions
  • Improve functionality and account experiences

By continuing to use our website, you consent to the use of cookies and tracking technologies as described in this policy.

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of the website.

4A. Payment & Subscription Information

When purchasing recurring services, we collect and process information necessary to manage subscriptions, renewals, and account-related activities.

Payment information is processed securely through third-party payment processors such as Stripe. Syba Digital does not directly store complete payment card information on its own servers.

Subscription status, billing records, invoices, and renewal activity may be retained for operational, legal, accounting, and customer support purposes.

5. Data Storage & Security

We implement appropriate technical and organizational security measures to protect your personal data. These measures include:

  • SSL encryption
  • Restricted access to personal information
  • Secure third-party platforms
  • Reasonable administrative and technical safeguards

Customer data is stored and processed securely through trusted providers such as WooCommerce, Stripe, Cloudways, and Basecamp.

While we take reasonable precautions, no method of transmission or electronic storage can guarantee absolute security.

6. Your Rights

If you are located in a region governed by data protection laws such as GDPR or CCPA, you may have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Request a copy of personal information we hold
  • Object to or restrict certain processing activities
  • Opt out of marketing communications
  • Request portability of certain information
  • File a complaint with your local data protection authority

To exercise these rights, contact:

support@teal-cattle-700225.hostingersite.com

6A. Data Controller & Data Processors

Syba Digital acts as the data controller for information collected through this website and our services.

We work with trusted third-party providers that act as data processors and process personal information only as necessary to deliver services. These may include payment processors, hosting providers, analytics tools, subscription platforms, and project management services such as:

  • Stripe
  • WooCommerce
  • WooCommerce Subscriptions
  • Basecamp
  • Google Analytics
  • Cloudways

All third-party processing activities are governed by the respective provider privacy policies and applicable agreements.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Maintain active client and subscription services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
  • Maintain accounting and tax records

Information related to recurring subscriptions, billing history, invoices, and transaction records may be retained after service cancellation where required for legal, operational, or compliance purposes.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

9. Policy Updates

We may update this Privacy Policy from time to time. Any updates will be posted on this page and become effective as of the revised date listed above.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Email: support@teal-cattle-700225.hostingersite.com